Services

 

Delivery:

 

Delivery and set up of equipment within a 30 mile radius. 24 hour emergency service 365 days a year.

 


 

Discharge Assistance:

 

We work directly with physicians and discharge planners to insure a smooth transition from the hospital or skilled care facility.

 

Patient Instructions:

 

Our staff insures that each patient is fully trained on the use of their equipment.

 


 

Reimbursement Assistance:

 

Insurance billing can be complicated and requires cooperation between doctors, patients and insurance providers to meet the requirements needed to assist with the reimbursement of your home medical products.Our insurance billing team knows and understands insurance billing requirements (including Medicare and Medicaid) and will bill your claim and answer your questions.

 


 

Customer Service:

 

Our commitment is to not only meet but exceed the customer’s expectations.Our customer service representatives are friendly and caring people that know and understand the problems that our customers are faced with.They will help find the product best suited to the needs of our customers.

 


 

Warranty repair:

 

At Family home Medical Equipment we stand behind the products we sell. If a piece of equipment malfunctions we will help with all warranty repairs or replacement.If the piece of equipment is no longer under warranty we can still contact the manufacturer to arrange for a replacement part or repair.

 


 

Rentals:

 

Customers may rent the following equipment from Family Home Medical Equipment:

 
  • Knee Scooters
  • Wheelchairs
  • Hospital beds
  • Patient Lifts
  • Oxygen Concentrators
  • Trapeze Equipment
  • Suctions
  • PAP Devices (CPAP, BiPAP)
 


 

Used Equipment

 

We thoroughly clean and refurbish used equipment to make it available for sale.Exmples of used items typically in stock include:

 
  • Wheelchairs
  • Knee Scooters
  • Hospital Beds
  • Patient Lifts
  • Trapeze Equipment